# Contact Basement Flood Toronto | 24/7 Dispatch (647) 277-6993

URL: https://basementfloodtoronto.ca/contact/

Dispatch Desk Open 24/7

# Basement Flood Toronto: Send a Message or Call 24/7 for Emergency Dispatch, Waterproofing and Subsidy Assessments

Contacting Basement Flood Toronto means one of two paths: call (647) 277-6993 for 24/7 basement flood dispatch within a 90-minute window across the GTA, or send a message for waterproofing, Toronto subsidy and insurance claim assessments, answered by the coordination desk.

If water is coming in or sewage is on the floor, please call rather than message. The phone is always faster. For everything else, the form reaches our coordination desk, and your page and postal code come with it so we can call back prepared.

24/7 Emergency Call (647) 277-6993

[tel:+16472776993 →](tel:+16472776993)

## Call 24/7 Dispatch

Water coming in right now, sewage in the basement, or a sump that stopped. The dispatch desk answers around the clock.

(647) 277-6993

[tel:+16472776993 →](tel:+16472776993)

## Send a Message

Non-urgent questions, waterproofing and subsidy assessments, or claim paperwork. Use the form on this page and we call you back.

Open the form

[#message-form →](#message-form)

## Field Operations Desk

Toronto, Ontario. Three trucks dispatched across Toronto, Etobicoke, North York, Scarborough, Vaughan and Mississauga.

See service areas

[/service-areas/ →](/service-areas/)

Send a Message // Coordination Desk

DESK ONLINE

Request logged

The dispatch desk will call you back shortly. For water coming in right now, call 

(647) 277-6993

[tel:+16472776993 →](tel:+16472776993)

.

Tell us what happened or what you want assessed. A coordinator calls you back, usually the same day. Email is not needed.

Need something non-urgent? 

Send a Message

[/contact/ →](/contact/)

 to our GTA coordination desk.

Coverage // Where the Trucks Go

## 6 GTA Cities Inside the 90-Minute Dispatch Window

Toronto Rockcliffe-Smythe, Black Creek, Keelesdale, Mount Dennis, Weston

[/service-areas/toronto/ →](/service-areas/toronto/)

 

Etobicoke Long Branch, Alderwood, New Toronto, Mimico, Humber Bay

[/service-areas/etobicoke/ →](/service-areas/etobicoke/)

 

North York Willowdale, Newtonbrook, Lansing, Bathurst Manor, York Mills

[/service-areas/north-york/ →](/service-areas/north-york/)

 

Vaughan Woodbridge, Maple, Kleinburg, Concord, Thornhill (Vaughan)

[/service-areas/vaughan/ →](/service-areas/vaughan/)

Scarborough Dispatch coverage, same 90-minute window.

Mississauga Dispatch coverage, same 90-minute window.

CAD Summary // Four Published Bands

## What to Expect on Price Before You Call: 4 Published CAD Bands

Scope-of-work priced by water source, IICRC contamination category (1 clean, 2 grey, 3 black), affected sqft, and permanent solution.

### Emergency Response Band

-   Emergency Dispatch Fee (waived on same-visit extraction) $250 - $500 CAD
-   Water Extraction Cat 1 clean (under 500 sqft) $500 - $1,500 CAD
-   Water Extraction Cat 2 grey (500-1500 sqft) $1,500 - $4,000 CAD

### Waterproofing Band

-   Interior Weeping Tile (with sump pump upgrade) $3,000 - $8,000 CAD
-   Exterior Excavation (perimeter, membrane, drainage) $10,000 - $25,000 CAD
-   Basement Crack Injection (interior polyurethane, per crack) $500 - $1,500 CAD

### Sump Pump and Backwater Valve Band

-   Sump Pump Installation (primary, new pit and discharge) $1,200 - $2,500 CAD
-   Sump Pump Battery Backup $600 - $1,400 CAD
-   Backwater Valve Installation (mainline sewer protection) $2,500 - $5,000 CAD

### Mould Remediation Band

-   Small Area (under 100 sqft) $1,500 - $3,500 CAD
-   Medium Area (100-500 sqft, containment) $3,500 - $8,000 CAD
-   Whole-Basement (500+ sqft, containment + air scrubbers) $8,000 - $15,000 CAD

Every quote itemises emergency fee, extraction, drying, cleanup, and permanent solution separately. Dispatch fee waived on same-visit extraction. Insurance direct-billing available on covered claims, subject to policy limits and adjuster approval.

![](/images/misc/two-iicrc-technicians-loading-air-movers-and-lgr-d.webp)

Dispatch desk open 24/7 across the GTA

## Still Deciding? The Dispatch Desk Can Tell You in Two Minutes.

Describe the water, the source and your postal code. You find out whether it can wait until morning, what the visit costs and when a crew can arrive.

24/7 Emergency Call (647) 277-6993

[tel:+16472776993 →](tel:+16472776993)

 

Get My CAD Scope

[/contact/ →](/contact/)

-   Emergency fee quoted upfront
-   Written CAD scope first
-   1-5 year written warranty